Reassure virtual ward

How Reassure reassures

Reassure is the safe virtual ward that brings together clinicians and patients in the community. It greatly increases the effective capacity of the healthcare system. Now, during COVID, Reassure is helping clinicians provide excellent, risk-stratified healthcare and minimize infection risk.

Reassure reports data from devices, as well as a wide range of patient reported parameters.

Reassure has been shown to reduce clinical costs and inconvenience to patients by minimising unnecessary appointments. And it helps with adherence by providing feedback and involving patients in their own care.

Reassure puts control in the hands of clinicians

Clinicians determine how each patient should be monitored by selecting the combination of sensors and assessments for each patient.

They ‘prescribe’ the types of measurements from an ever-increasing palette of medical devices, assessments, PROMs and PREMs and dictate how frequently each measurement should be taken.

Patient screens show latest measurements relative to the normal range and measurement trends.

Clinicians can also determine normal ranges, either globally or for each patient individually. Readings outside normal ranges will generate alerts.

Reassure puts control in the hands of clinicians

Clinicians determine how each patient should be monitored by selecting the combination of sensors, measurement parameters and assessments for each patient, given their clinical pathway.

They ‘prescribe’ these from an ever-increasing palette including medical devices, assessments, PROMs and PREMs and dictate how frequently each measurement should be taken.

Clinicians determine normal ranges, either globally or for each patient individually. Readings outside normal ranges generate alerts.

Patient screens show latest measurements relative to the normal range and measurement trends. NEWS2 and other metrics can be selected.

The clinicians' early-warning system

When a patient's readings go outside their normal range, Reassure immediately sends an alert via text or email to the clinical team and will also alert them if the patient is not capturing their measurements as they should.

The clinic dashboard clearly displays alerts and lets clinicians easily identify patients whose measurements indicate deterioration although readings are still within the normal range.

Clinicians can view reports and check readings for each patient and then send the patient instructions via messages or set up a video call, all from a single screen.

Reassure is easily interfaced via its API to a wide range of clinical IT system. Standard interfaces include SystmOne and EMIS. Sophisticated reporting and analytics can generate tailored reports for all stakeholders.

Patient app is customised to each person

The patient app only shows the measurements and assessments that the clinician has selected.

Patients are prompted when it is time to take measurements using on-screen notifications and email. Reassure connects to a range of Bluetooth devices to capture readings automatically, alternately patients can enter readings manually.

If measurements are outside the normal range, the patient receives an alert with further instructions. If there is no connectivity, they are told to contact the clinic as a failsafe.

Patients can see graphs showing how their readings are varying. This encourages medication compliance and allows patients to participate actively in their own treatment.

Patient app is customised to each person

The patient app only shows the measurements and assessments that the clinician has selected.

Patients are prompted when it is time to take measurements using on-screen notifications and email. Reassure captures readings automatically from connected Bluetooth devices, alternately patients can enter readings manually.

If measurements are outside the normal range, the patient receives an alert with instructions based on NICE guidelines. If there is no connectivity, they are told to contact the clinic as a failsafe.

Patients can see graphs showing how their readings are varying. This encourages medication compliance and allows patients to participate actively in their own treatment.

Reassuringly supported with unparalled flexibility

Reassure is built on the MMDC platform and inherits its wide range of functionality. Each installation can be rapidly and specifically configured to meet the requirements of the organisation and to fit its clinical pathways.

At L2S2, we take the confidentiality and security of data very seriously and our IT systems meet strict NHS guidelines.

Reassure runs on L2S2’s secure and resilient infrastructure for confidential, uninterrupted operation and we hold NHS patient data in the UK. The company is accredited by BSI to ISO/IEC 27001:2013 for information security.

Reassure is a Class I medical device registered with MHRA in accordance with to EU Medical Device Regulations.

Reassure : Pregnancy

Maternity clinics use Reassure to monitor mothers at risk of preeclampsia.

Women record their blood pressure and urine protein at home using the Reassure app. It detects deterioration and alerts clinicians to make sure patients are treated promptly. It enables early intervention and brings better outcomes for mothers and babies.

Clinical teams can monitor their patients using the Reassure dashboard. The dashboard highlights at-risk patients, so clinicians can target resources effectively.

The remote monitoring of pregnant women at home brings costs down as unnecessary follow-up appointments are eliminated.

Reassure helps to keep mothers and their unborn babies safe.

Reassure helps to keep mothers and their unborn babies safe

Maternity clinics use Reassure to monitor mothers at risk of preeclampsia.

Clinical teams can monitor their patients using the Reassure dashboard. The dashboard highlights at-risk patients, so clinicians can target resources effectively.

The remote monitoring of pregnant women at home brings costs down as unnecessary follow-up appointments are eliminated.

"The Reassure app appears to be going well and the patients are loving it."
NHS midwife

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